---
title: "Change Management - José DA COSTA"
description: "Apply change models (Kotter, ADKAR, Lewin), support resistance to change, communicate change, and anchor new practices."
locale: "en"
canonical: "https://portfolio.josedacosta.info/en/skills/change-management"
source: "https://portfolio.josedacosta.info/en/skills/change-management.md"
html_source: "https://portfolio.josedacosta.info/en/skills/change-management"
author: "José DA COSTA"
type: "skill"
slug: "change-management"
generated_at: "2026-04-23T15:44:05.416Z"
---

# Change Management

**Soft competency** - mba-strategic-project-management (MBA) - Advanced

## Competency description

Apply change models (Kotter, ADKAR, Lewin), support resistance to change, communicate change, and anchor new practices.

## Personal Confidence

**Advanced** - 4/5

Scale: 1. Foundational · 2. Developing · 3. Proficient · 4. Advanced · 5. Expert

This reflects my personal confidence in applying this competency in real-world professional situations, based on hands-on experience, continuous learning, and practical outcomes.

## Details

- Domain: Soft skill (interpersonal)
- Source: mba-strategic-project-management (MBA)
- Confidence level: 4/5 (Advanced)
- Category: leadership

## Progression across journey

This skill was developed across 5 different journey items.

- **2019** - [Engineering Manager · Project Manager / Product Owner · Technical Lead](https://portfolio.josedacosta.info/en/journey/pichet-group.md) (experience) - Confidence: 4/5
- **2021** - [Project Manager / Product Owner · Flows and Products: PIM & DAM & ESB](https://portfolio.josedacosta.info/en/journey/pichet-project-manager.md) (experience) - Confidence: 3/5
- **2022** - [safe-po-pm](https://portfolio.josedacosta.info/en/journey/safe-po-pm.md) (certification) - Confidence: 3/5
- **2023** - [mba-strategic-project-management](https://portfolio.josedacosta.info/en/journey/mba-strategic-project-management.md) (education) - Confidence: 4/5
- **2023** - [Engineering Manager · Enterprise Application Integration](https://portfolio.josedacosta.info/en/journey/pichet-engineering-manager.md) (experience) - Confidence: 4/5

## Related curriculum topics

- **Leading and Mastering a Project** (Block 1 - Managing the Decision-Making Arbitration Phase of a Project Portfolio): What is project management, Project management plan, Value-driven management
- **Managing Project Risks** (Block 1 - Managing the Decision-Making Arbitration Phase of a Project Portfolio): Risk management concept, Risk management life cycle
- **Strategy and Business Development** (Block 1 - Managing the Decision-Making Arbitration Phase of a Project Portfolio): Change management support
- **Budget Control and Forecast Budgeting** (Block 1 - Managing the Decision-Making Arbitration Phase of a Project Portfolio): Management cycle, Beyond Budgeting (management without budgets)
- **Forecasting and Budget Management** (Block 1 - Managing the Decision-Making Arbitration Phase of a Project Portfolio): Management control theories, Introduction to budget management, Procurement and inventory management, The management dashboard
- **Writing a Project Requirements Specification** (Block 1 - Managing the Decision-Making Arbitration Phase of a Project Portfolio): Project management
- **Management Methods and Tools for Managers** (Block 1 - Managing the Decision-Making Arbitration Phase of a Project Portfolio): The business management environment, Cost and budget management in the company, Budget management - the forecasting approach, Sales budget management - the Mayer method, Sales budget management - the least squares method, Sales budget management - the seasonal coefficients method, Sales budget management - the correlation study
- **Public Speaking: Captivate and Persuade Your Audience** (Block 1 - Managing the Decision-Making Arbitration Phase of a Project Portfolio): Supporting your team through change
- **Designing and Managing a Project** (Block 2 - Operational Implementation of a Project Portfolio): Scope management (1), Scope management (2), Limitations of traditional project management
- **Change Management and Innovation** (Block 2 - Operational Implementation of a Project Portfolio): Supporting change related to innovation
- **Building and Managing Commercial Strategy** (Block 2 - Operational Implementation of a Project Portfolio): Conducting strategic management, Management and monitoring tool - the 5 Whys
- **Lean Management** (Block 2 - Operational Implementation of a Project Portfolio): Lean Management - introduction, History of Lean Management, Lean Management concept, Six Sigma Management
- **Entrepreneurial Strategic Management and Communication** (Block 2 - Operational Implementation of a Project Portfolio): Choosing an appropriate management tool, Driving change
- **Commercial Development and Digital Transformation** (Block 2 - Operational Implementation of a Project Portfolio): Outbound campaign management tools, Inbound management tools, Defining and selecting relevant KPIs in sales cycle management
- **Dashboarding and Commercial Management Tools** (Block 2 - Operational Implementation of a Project Portfolio): Dashboarding vs. management tools
- **Mastering Quality Management in the Digital Era** (Block 2 - Operational Implementation of a Project Portfolio): The quality management system, The seven principles of quality management, Leadership and management commitment, Planning changes in your company, Facilitating the management review
- **Managing and Maximizing Performance Indicators** (Block 2 - Operational Implementation of a Project Portfolio): Gaining buy-in for the dashboard - a management tool, Setting up an executive committee and management committee
- **New Management Trends** (Block 3 - Project Team Management): Next-generation management
- **Intercultural Management** (Block 3 - Project Team Management): Cultures resistant to change, Eight keys to international success - planning and time management
- **Agile Methods: Accelerating Projects and Meeting Deadlines** (Block 3 - Project Team Management): Presenting the journey - paradigms and changes, Project management and complexity
- **Digitalization Management** (Block 3 - Project Team Management): Inspiring and aligning top management around a shared vision
- **Mastering Cross-Functional Management and Developing Leadership** (Block 3 - Project Team Management): What is cross-functional management, Cross-functional management and leadership - what's the connection, I.C.O. - the 3 pillars of a high-performing management approach, Encouraging authenticity in exchanges, Maturing your management style
- **Working in Groups with Collaborative Tools** (Block 3 - Project Team Management): Adopting best practices for collaborative document management, Adopting best practices to foster exchanges and engagement
- **Leading and Managing a Team** (Block 3 - Project Team Management): Management fundamentals, The four management styles, Objective deployment with management cadences, Collective management cadences, Individual management cadences, Lean Management, Agile management
- **Optimizing Project Management** (Block 4 - Preparatory and Reinforcement Modules): Project management training expectations, The main phases of project management, The main activities of project management, Different project management philosophies, The four key project management indicators, Waterfall and V-model management, Iterative (agile) management, Different project management philosophies, Schedule management, Risk management
- **Advanced Agile Methods / Scrum** (Block 4 - Preparatory and Reinforcement Modules): The history of project management, Different project management models, Visual management

## Broader curriculum context

Other modules from the same training program that provide complementary context:

- **Developing a Business Plan** (Block 1 - Managing the Decision-Making Arbitration Phase of a Project Portfolio): Entrepreneurship in France, Ideation, Business models of the digital era, The entrepreneurial mindset, Key stages of business creation
- **Disability Management in the Workplace** (Block 1 - Managing the Decision-Making Arbitration Phase of a Project Portfolio): Origins of the word, Taylorism, The Great War, Evolution of the legal framework 1919-1957, Evolution of the legal framework 1957-2005
- **Communicating in Project Mode** (Block 1 - Managing the Decision-Making Arbitration Phase of a Project Portfolio): What is a project, Defining communication, Different types of communication, At which project stages to communicate, Why communicate in a project
- **Defining and Deploying Professional Monitoring** (Block 1 - Managing the Decision-Making Arbitration Phase of a Project Portfolio): What is professional monitoring, Different types of monitoring, Different monitoring approaches, Different monitoring tools, Monitoring information
- **Leading an Entrepreneurial Project** (Block 2 - Operational Implementation of a Project Portfolio): Introduction to the course, Key figures and definitions, Entrepreneurial motivations, Ideas, The project leader
- **Innovation and Business Models** (Block 2 - Operational Implementation of a Project Portfolio): Invention, innovation, new products, Innovation and market, Sources of innovation, Innovation and consumption, Perception and behaviors toward innovation
- **Integrating Digital into Your Multi-Media Communication Strategy** (Block 2 - Operational Implementation of a Project Portfolio): Definition and scope of communication, The digital transformation of communication, Identifying target audience characteristics, Following new consumption trends, Media in the digital revolution era
- **Facilitating a Meeting** (Block 2 - Operational Implementation of a Project Portfolio): Objectives, What is a meeting, What is the purpose of a meeting, Pre-meeting preparation, Who should attend
- **Figma** (Block 2 - Operational Implementation of a Project Portfolio): Color systems, Images and pixels, Usage context, UX rules applied to UI, What is Figma
- **Designing and Managing an Online Marketing Plan** (Block 2 - Operational Implementation of a Project Portfolio): Internet user behaviors in France, Focus on the Mobile First trend, Focus on the Algorithms trend, Focus on the Data trend, Defining a marketing strategy
- **Data Analysis with Power BI** (Block 2 - Operational Implementation of a Project Portfolio): Data analysis - the starting point, Business Intelligence overview, Power BI tools and workflow, Why Power BI, Installation and workspace overview
- **Collaborative Innovation** (Block 3 - Project Team Management): Defining innovation, The social dimension of innovation, Business model of an innovation project or startup, Business plan of an innovation project or startup, Innovative business models - marketplaces
- **Design Thinking** (Block 3 - Project Team Management): Definition and origins of Design Thinking, The Design Thinking philosophy and approach, The 5-step methodology, Use case example, Immersion - how to conduct user interviews
- **Corporate Culture and Intercultural Management** (Block 3 - Project Team Management): Culture and interculturalism, Evolutions of globalization, Globalization, Consequences of globalization, Corporate cultures
- **Organizing Your Professional Daily Life for Efficiency and Peace of Mind** (Block 3 - Project Team Management): The concept of time, Why plan your day, Identifying time disruptors, Defining your ideal work environment, How to plan effectively with the GTD method
- **Interpersonal Communication** (Block 3 - Project Team Management): Interpersonal communication, The 3-dimensional model, Communication - the best posture to adopt, Adapting your posture to reach your objectives, The 4 rules of effective communication
- **Better Managing Emotions, Stress, and Conflicts** (Block 3 - Project Team Management): The concept of health in the workplace, Identifying tension-generating situations, Understanding stress mechanisms, Recognizing stress triggers and symptoms, Everything is a matter of perception
- **Energizing Your Professional Development** (Block 4 - Preparatory and Reinforcement Modules): Discover your Ikigai, Clarify your professional objective, Describe your accomplishments, Your job market is an iceberg, Your keywords are your lifelong friends

## Other soft competencies from the same diploma

- [Leadership](https://portfolio.josedacosta.info/en/skills/leadership-team-management.md) - Adapt leadership style (situational Hersey & Blanchard, transformational), develop emotional intelligence, coach, and make decisions.
- [Negotiation and Stakeholder Management](https://portfolio.josedacosta.info/en/skills/stakeholder-management.md) - Identify, map, and engage stakeholders, master negotiation techniques, and manage conflicts of interest.
- [Interpersonal Communication](https://portfolio.josedacosta.info/en/skills/communication-collaboration.md) - Practice active listening, Nonviolent Communication (NVC), resolve conflicts (Thomas-Kilmann model), and mediate disputes.
- [Crisis Management and Problem Solving](https://portfolio.josedacosta.info/en/skills/problem-solving-critical-thinking.md) - Identify and manage crises (crisis unit, communication), apply problem-solving techniques (Ishikawa, 5 Whys), and implement BCPs.
- [International Collaboration](https://portfolio.josedacosta.info/en/skills/international-collaboration.md) - Intercultural management, international HR communication and ability to work with teams distributed across countries and cultures.

## Acquired during: MBA Strategic Project Management

MBA Project Portfolio Manager at ECEMA (2021-2023), RNCP Level 7. Focused on strategic project management, financial analysis, team leadership, and organizational transformation.

[See full journey entry](https://portfolio.josedacosta.info/en/journey/mba-strategic-project-management.md)

Full interactive page with navigation: https://portfolio.josedacosta.info/en/skills/change-management