---
title: "Performance Evaluation (KPIs) - José DA COSTA"
description: "Define KPIs, build performance dashboards, analyze results, practice benchmarking, and use Business Intelligence tools."
locale: "en"
canonical: "https://portfolio.josedacosta.info/en/skills/performance-evaluation-kpi"
source: "https://portfolio.josedacosta.info/en/skills/performance-evaluation-kpi.md"
html_source: "https://portfolio.josedacosta.info/en/skills/performance-evaluation-kpi"
author: "José DA COSTA"
type: "skill"
slug: "performance-evaluation-kpi"
generated_at: "2026-04-23T15:44:04.776Z"
---

# Performance Evaluation (KPIs)

**Soft competency** - mba-strategic-project-management (MBA) - Advanced

## Competency description

Define KPIs, build performance dashboards, analyze results, practice benchmarking, and use Business Intelligence tools.

## Personal Confidence

**Advanced** - 4/5

Scale: 1. Foundational · 2. Developing · 3. Proficient · 4. Advanced · 5. Expert

This reflects my personal confidence in applying this competency in real-world professional situations, based on hands-on experience, continuous learning, and practical outcomes.

## Details

- Domain: Soft skill (interpersonal)
- Source: mba-strategic-project-management (MBA)
- Confidence level: 4/5 (Advanced)
- Category: strategy-finance

## Progression across journey

This skill was developed across 3 different journey items.

- **2022** - [safe-po-pm](https://portfolio.josedacosta.info/en/journey/safe-po-pm.md) (certification) - Confidence: 3/5
- **2023** - [mba-strategic-project-management](https://portfolio.josedacosta.info/en/journey/mba-strategic-project-management.md) (education) - Confidence: 4/5
- **2023** - [Engineering Manager · Enterprise Application Integration](https://portfolio.josedacosta.info/en/journey/pichet-engineering-manager.md) (experience) - Confidence: 4/5

## Related curriculum topics

- **Strategy and Business Development** (Block 1 - Managing the Decision-Making Arbitration Phase of a Project Portfolio): Monitoring and evaluation
- **Budget Control and Forecast Budgeting** (Block 1 - Managing the Decision-Making Arbitration Phase of a Project Portfolio): Defining responsibility centers and measuring their performance
- **Forecasting and Budget Management** (Block 1 - Managing the Decision-Making Arbitration Phase of a Project Portfolio): Performance measurement tools
- **Developing a Business Plan** (Block 1 - Managing the Decision-Making Arbitration Phase of a Project Portfolio): Cost evaluation
- **Building and Managing Commercial Strategy** (Block 2 - Operational Implementation of a Project Portfolio): Analyzing performance for adaptation
- **Commercial Development and Digital Transformation** (Block 2 - Operational Implementation of a Project Portfolio): Objectives and KPIs, Defining and selecting relevant KPIs in sales cycle management, Aligning KPIs with commercial objectives, Aligning KPIs with sales processes
- **Integrating Digital into Your Multi-Media Communication Strategy** (Block 2 - Operational Implementation of a Project Portfolio): Choosing key performance indicators (KPIs), Monitoring communication performance, Optimizing communication performance
- **Mastering Quality Management in the Digital Era** (Block 2 - Operational Implementation of a Project Portfolio): Evaluating supplier performance, Continuously improving company performance
- **Managing and Maximizing Performance Indicators** (Block 2 - Operational Implementation of a Project Portfolio): Integrating a macroeconomic perspective into company performance, Integrating a microeconomic perspective into company performance, The concept of performance in the company, Why pursue performance in the company, How to define performance for a company, Performance at the service of corporate strategy, Defining the company's performance level, Conducting a company performance diagnostic, Business-specific performance indicators, Key performance indicators (KPIs), Securing and maximizing performance indicators, Managing key company performance indicators
- **Designing and Managing an Online Marketing Plan** (Block 2 - Operational Implementation of a Project Portfolio): Identifying the right KPIs
- **Data Analysis with Power BI** (Block 2 - Operational Implementation of a Project Portfolio): Business Intelligence overview, Creating KPIs
- **Intercultural Management** (Block 3 - Project Team Management): Performance-oriented cultures
- **Mastering Cross-Functional Management and Developing Leadership** (Block 3 - Project Team Management): Sharing tools for performance

## Broader curriculum context

Other modules from the same training program that provide complementary context:

- **Leading and Mastering a Project** (Block 1 - Managing the Decision-Making Arbitration Phase of a Project Portfolio): Introduction, What is a project, What is project management, Project life cycle, Project architecture
- **Managing Project Risks** (Block 1 - Managing the Decision-Making Arbitration Phase of a Project Portfolio): Introduction, History and standards, Language and definitions, Risk management concept, Project benefits
- **Writing a Project Requirements Specification** (Block 1 - Managing the Decision-Making Arbitration Phase of a Project Portfolio): Learning objectives and basic terminology, Real-world applications, Project management, Requirements specification objectives, Functional requirements specification vs. technical requirements specification
- **Management Methods and Tools for Managers** (Block 1 - Managing the Decision-Making Arbitration Phase of a Project Portfolio): The business management environment, Cost and budget management in the company, Types of charges, Types of costs, Partial costs - calculating the break-even point
- **Disability Management in the Workplace** (Block 1 - Managing the Decision-Making Arbitration Phase of a Project Portfolio): Origins of the word, Taylorism, The Great War, Evolution of the legal framework 1919-1957, Evolution of the legal framework 1957-2005
- **Communicating in Project Mode** (Block 1 - Managing the Decision-Making Arbitration Phase of a Project Portfolio): What is a project, Defining communication, Different types of communication, At which project stages to communicate, Why communicate in a project
- **Defining and Deploying Professional Monitoring** (Block 1 - Managing the Decision-Making Arbitration Phase of a Project Portfolio): What is professional monitoring, Different types of monitoring, Different monitoring approaches, Different monitoring tools, Monitoring information
- **Public Speaking: Captivate and Persuade Your Audience** (Block 1 - Managing the Decision-Making Arbitration Phase of a Project Portfolio): What is good communication, The 3 qualities of a good communicator, Watch out for our beliefs, Taking the stage, Stage fright
- **Designing and Managing a Project** (Block 2 - Operational Implementation of a Project Portfolio): General overview, What is a project, The project manager, The project team, Project life cycle
- **Change Management and Innovation** (Block 2 - Operational Implementation of a Project Portfolio): Creativity, invention, and innovation, Sources of innovation, Why innovate, Paradigms, discontinuities, and customer insight as innovation levers, Customer insight - understanding customer needs
- **Lean Management** (Block 2 - Operational Implementation of a Project Portfolio): Lean Management - introduction, History of Lean Management, Lean Management concept, The criticality of added value, Inefficiency and waste
- **Leading an Entrepreneurial Project** (Block 2 - Operational Implementation of a Project Portfolio): Introduction to the course, Key figures and definitions, Entrepreneurial motivations, Ideas, The project leader
- **Innovation and Business Models** (Block 2 - Operational Implementation of a Project Portfolio): Invention, innovation, new products, Innovation and market, Sources of innovation, Innovation and consumption, Perception and behaviors toward innovation
- **Entrepreneurial Strategic Management and Communication** (Block 2 - Operational Implementation of a Project Portfolio): Knowing how to succeed and how to fail, Brainstorming innovative ideas and solutions, The entrepreneur and the intrapreneur, Testing ideas against analysis matrices, Establishing a convincing strategic plan
- **Dashboarding and Commercial Management Tools** (Block 2 - Operational Implementation of a Project Portfolio): Why monitor your activity, Who needs commercial monitoring, Commercial activity in the company, Monitoring fundamentals, Stakeholders
- **Facilitating a Meeting** (Block 2 - Operational Implementation of a Project Portfolio): Objectives, What is a meeting, What is the purpose of a meeting, Pre-meeting preparation, Who should attend
- **Figma** (Block 2 - Operational Implementation of a Project Portfolio): Color systems, Images and pixels, Usage context, UX rules applied to UI, What is Figma
- **New Management Trends** (Block 3 - Project Team Management): Next-generation management, The new-generation manager mantras, The hybrid manager - white magic or dark magic, The overwhelmed manager, Preparing your recruitment effectively
- **Collaborative Innovation** (Block 3 - Project Team Management): Defining innovation, The social dimension of innovation, Business model of an innovation project or startup, Business plan of an innovation project or startup, Innovative business models - marketplaces
- **Agile Methods: Accelerating Projects and Meeting Deadlines** (Block 3 - Project Team Management): Presenting the journey - paradigms and changes, Project management and complexity, Limitations of traditional approaches - what don't we understand, How did we get here, Introduction to Agility
- **Design Thinking** (Block 3 - Project Team Management): Definition and origins of Design Thinking, The Design Thinking philosophy and approach, The 5-step methodology, Use case example, Immersion - how to conduct user interviews
- **Digitalization Management** (Block 3 - Project Team Management): Understanding the characteristics of the digital and AI economy, Understanding disruption (and how to avoid being disrupted), The five disruption factors according to Moore, How companies position themselves toward digital and AI transformation, A world of permanent crises
- **Working in Groups with Collaborative Tools** (Block 3 - Project Team Management): Collaboration - a major challenge for companies, A work environment in full transformation, New forms of collaboration-centered organization, Working collaboratively remotely, From collaboration to collective intelligence
- **Corporate Culture and Intercultural Management** (Block 3 - Project Team Management): Culture and interculturalism, Evolutions of globalization, Globalization, Consequences of globalization, Corporate cultures
- **Organizing Your Professional Daily Life for Efficiency and Peace of Mind** (Block 3 - Project Team Management): The concept of time, Why plan your day, Identifying time disruptors, Defining your ideal work environment, How to plan effectively with the GTD method
- **Leading and Managing a Team** (Block 3 - Project Team Management): Management fundamentals, Manager integration, Recruitment, Employee onboarding, The four management styles
- **Interpersonal Communication** (Block 3 - Project Team Management): Interpersonal communication, The 3-dimensional model, Communication - the best posture to adopt, Adapting your posture to reach your objectives, The 4 rules of effective communication
- **Better Managing Emotions, Stress, and Conflicts** (Block 3 - Project Team Management): The concept of health in the workplace, Identifying tension-generating situations, Understanding stress mechanisms, Recognizing stress triggers and symptoms, Everything is a matter of perception
- **Optimizing Project Management** (Block 4 - Preparatory and Reinforcement Modules): Project management training expectations, Why projects fail, The main phases of project management, The main activities of project management, The project manager's role
- **Advanced Agile Methods / Scrum** (Block 4 - Preparatory and Reinforcement Modules): The history of project management, Different project management models, Starting with the why, OKRs, Knowing our end users
- **Energizing Your Professional Development** (Block 4 - Preparatory and Reinforcement Modules): Discover your Ikigai, Clarify your professional objective, Describe your accomplishments, Your job market is an iceberg, Your keywords are your lifelong friends

## Other technical competencies from the same diploma

- [Project Portfolio Management (PPM)](https://portfolio.josedacosta.info/en/skills/project-portfolio-management.md) - Select, prioritize, and balance a project portfolio, optimize resources, and manage overall portfolio performance.
- [Project Governance](https://portfolio.josedacosta.info/en/skills/project-management.md) - Design and implement governance structures (PMO, steering committees), maturity models (CMMI, OPM3), and ensure strategic alignment of projects.
- [Strategic Analysis](https://portfolio.josedacosta.info/en/skills/strategic-analysis.md) - Conduct macro-economic (PESTEL), industry (Porter's 5 Forces), and internal (SWOT) diagnostics to position the company and identify key success factor
- [Business Strategy](https://portfolio.josedacosta.info/en/skills/business-strategy.md) - Master strategic models (BCG, McKinsey, Ansoff), Porter's competitive advantage, and design growth, innovation, and digital transformation strategies.
- [Risk Management](https://portfolio.josedacosta.info/en/skills/risk-management.md) - Identify, analyze (qualitatively and quantitatively), and address risks through risk matrices, registries, and response strategies.
- [Budget and Financial Management](https://portfolio.josedacosta.info/en/skills/budget-financial-management.md) - Develop and track project budgets, analyze variances, calculate ROI, produce financial forecasts, and deliver financial reporting.
- [Agile & Scrum Methodologies](https://portfolio.josedacosta.info/en/skills/agile-scrum-methodologies.md) - Apply the Agile Manifesto, the Scrum framework (roles, events, artifacts), estimation techniques, and Kanban methodology.
- [Lean Six Sigma](https://portfolio.josedacosta.info/en/skills/continuous-improvement-lean-kaizen.md) - Apply Lean Management principles (5S, VSM, Kanban), the DMAIC Six Sigma methodology, and statistical tools for continuous improvement.
- [Data-Driven Decision Making](https://portfolio.josedacosta.info/en/skills/data-driven-decision-making.md) - Leverage data and Business Intelligence tools to guide strategic and operational decisions in a factual manner.
- [Knowledge Capitalization](https://portfolio.josedacosta.info/en/skills/knowledge-capitalization.md) - Conduct lessons learned reviews, document insights, manage knowledge bases, and facilitate communities of practice.

## Acquired during: MBA Strategic Project Management

MBA Project Portfolio Manager at ECEMA (2021-2023), RNCP Level 7. Focused on strategic project management, financial analysis, team leadership, and organizational transformation.

[See full journey entry](https://portfolio.josedacosta.info/en/journey/mba-strategic-project-management.md)

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