Technical SkillBTSDeveloping
IT Asset and Configuration Management
Competency Description
Inventory and maintain hardware, software, and licenses using tools like GLPI and OCS Inventory, ensuring compliance with organizational policies.
Personal Confidence
Developing2/5
FoundationalDevelopingProficientAdvancedExpert
This reflects my personal confidence in applying this competency in real-world professional situations, based on hands-on experience, continuous learning, and practical outcomes.
Related Courses in BTS Program
BTS program modules covering this competency
Block 1 - Support and Provision of IT Services (Common Core)
IT Asset Management
Inventorying and identifying digital resourcesIT asset management tools (GLPI, OCS Inventory)Compliance verification against usage policiesLicense and software managementHardware lifecycle management
Block 1 - Support and Provision of IT Services (Common Core)
User Support and Incident Resolution
Ticketing tools and incident trackingUser satisfaction management
Block 1 - Support and Provision of IT Services (Common Core)
Workplace Setup and Service Deployment
Operating system installation and configurationOffice software and business application deploymentNetwork connectivity configurationPrinter and peripheral managementMobile device management
Block 1 - Support and Provision of IT Services (Common Core)
Project Participation and Web Presence
Project management tools (Kanban, Gantt)Institutional website management
Block 2 - Infrastructure, Systems and Network Solutions (SISR / ex-ARLE)
Network Administration
Switch configuration (VLAN, link aggregation)Router configuration and IP routing
Block 2 - Infrastructure, Systems and Network Solutions (SISR / ex-ARLE)
System Administration
Windows Server installation and configurationActive Directory and group policy managementPrint services and server roles management
Block 2 - Infrastructure, Systems and Network Solutions (SISR / ex-ARLE)
Virtualization and Cloud Computing
Hypervisor configuration (VMware ESXi, Hyper-V, Proxmox)Virtual machine creation and management
Block 2 - Infrastructure, Systems and Network Solutions (SISR / ex-ARLE)
Network Supervision and Monitoring
Monitoring tools deployment (Nagios, Zabbix)Alert configuration and escalationLog management and analysis
Block 2 - Infrastructure, Systems and Network Solutions (SISR / ex-ARLE)
Scripting and Automation
Scheduled task managementConfiguration management basics
Block 3 - Cybersecurity of IT Services
Infrastructure Security (SISR Specialization)
Firewall configuration and managementVPN implementation and management
Block 3 - Cybersecurity of IT Services
Data Protection and GDPR Compliance
Organizational compliance framework
Block 4 - Transversal Training
Economic, Legal and Managerial Culture (CEJM)
Management structures
Source Program