Soft SkillBTSDeveloping
Team Collaboration and Project Management
Competency Description
Work collaboratively using project management tools (MS Project, Gantt charts) and version control systems (CVS) within IT teams.
Personal Confidence
Developing2/5
FoundationalDevelopingProficientAdvancedExpert
This reflects my personal confidence in applying this competency in real-world professional situations, based on hands-on experience, continuous learning, and practical outcomes.
Related Courses in BTS Program
BTS program modules covering this competency
Block 1 - Support and Provision of IT Services (Common Core)
IT Asset Management
IT asset management tools (GLPI, OCS Inventory)License and software managementHardware lifecycle management
Block 1 - Support and Provision of IT Services (Common Core)
User Support and Incident Resolution
Ticketing tools and incident trackingFault source identification (network, system, application)User satisfaction management
Block 1 - Support and Provision of IT Services (Common Core)
Workplace Setup and Service Deployment
Network connectivity configurationPrinter and peripheral managementMobile device management
Block 1 - Support and Provision of IT Services (Common Core)
Project Participation and Web Presence
Project management tools (Kanban, Gantt)Institutional website management
Block 2 - Infrastructure, Systems and Network Solutions (SISR / ex-ARLE)
Network Administration
Network segmentation and subnettingNetwork performance analysis and troubleshooting
Block 2 - Infrastructure, Systems and Network Solutions (SISR / ex-ARLE)
System Administration
Active Directory and group policy managementPrint services and server roles management
Block 2 - Infrastructure, Systems and Network Solutions (SISR / ex-ARLE)
Virtualization and Cloud Computing
Virtual machine creation and management
Block 2 - Infrastructure, Systems and Network Solutions (SISR / ex-ARLE)
Network Supervision and Monitoring
Monitoring tools deployment (Nagios, Zabbix)Network performance dashboardsLog management and analysis
Block 2 - Infrastructure, Systems and Network Solutions (SISR / ex-ARLE)
Scripting and Automation
Scheduled task managementConfiguration management basics
Block 3 - Cybersecurity of IT Services
Infrastructure Security (SISR Specialization)
Firewall configuration and managementIntrusion Detection and Prevention Systems (IDS/IPS)Wi-Fi network security (WPA3, 802.1X)VPN implementation and management
Block 3 - Cybersecurity of IT Services
Data Protection and GDPR Compliance
Organizational compliance framework
Block 4 - Transversal Training
Economic, Legal and Managerial Culture (CEJM)
Management structures
Block 4 - Transversal Training
Applied CEJM
SLA frameworks
Block 4 - Transversal Training
Professionalization Workshops
Project-based collaborative work
Source Program